Returns Policy

Online Returns

Thanks for shopping at indosso.

If you’re not entirely satisfied with your purchase we are here to help.

Indosso

42 Toorak Rd

South Yarra, Vic. 3141

0448 765 588

andrea@indosso.com.au 

 

Hours:     Mon – Fri  10am-5pm

                 Sat            10am-2pm

 

Returns

You can return any full-priced item within 14 calendar days from the date you received it.

Unfortunately, sale items cannot be returned.

Please remember to include the receipt or proof of purchase.

All goods must arrive in their original, unworn and resalable condition.

Simply place your return in the addressed satchel provided and mail back to us.

The cost of postage will be deducted from your refund.

Purchases from online can also be returned to the store.

 

Refunds

Once your return is received and inspected, we will notify you via email. We will also notify you of the approval or rejection of your refund.

If your return is approved we will refund your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer’s policies.

Any questions or concerns please contact us at andrea@indosso.com.au

 

Faulty or Incorrect Items

If the item is defective or damaged please send us an email at andrea@indosso.com.au

and send your item to: 42 Toorak Rd, South Yarra, VIC, 3141, Australia.